Privacy Policy

Introduction LilyWilliam Craftedcode (OPC) Pvt. Ltd. ("LilyWilliam", "we", "our", or "us") values your privacy and is committed to protecting your personal information. This comprehensive Privacy Policy explains the details of our data practices, including what information we collect, how we use it, and how we protect your privacy.

Information Collection We may collect various types of personal information from you, including but not limited to:

  • Name, email address, phone number, shipping and billing addresses
  • Payment details and transaction information
  • Information collected through cookies and other tracking technologies
  • Communication preferences and marketing consents

Use of Information Your personal information may be used to:

  • Process and fulfill orders and transactions
  • Provide customer support and address inquiries
  • Send promotional materials, updates, and newsletters with your consent
  • Improve website performance, user experience, and product offerings
  • Prevent fraud and ensure secure transactions

Sharing Information We do not sell or rent your personal data to third parties. Your information may be shared with trusted partners necessary to complete orders, process payments, deliver products, and manage promotional communications. All third parties are required to maintain strict confidentiality and security of your data.

Security Measures We employ industry-standard security measures to protect your personal information, including secure server technology and encryption. However, we cannot guarantee absolute security, as no internet transmission is fully secure.

User Rights You have the right to access, correct, or request deletion of your personal data. Contact us at admin@lilywilliam.com to exercise these rights or ask questions regarding your privacy.

Policy Updates LilyWilliam reserves the right to update this Privacy Policy at any time. All changes will be posted on this page, and the updated policy will take effect immediately upon posting.


Alumino App Privacy Addendum

This section applies to Alumino, a mobile application/product initiative of LilyWilliam Craftedcode (OPC) Pvt. Ltd. If there is any conflict between this addendum and the general policy above, this addendum will apply for Alumino-related processing.

Information we collect in Alumino

Depending on how you use Alumino, we may collect:

  • Account & profile information: name, email, profile details you provide
  • Verification information: email OTP verification status, referral/admin approval status (where applicable)
  • User content: posts, messages, listings, images/media you upload
  • Usage & technical data: device/app identifiers, logs, crash reports, analytics events (for app stability and improvement)

How we use Alumino data

We use this information to:

  • Create and manage your Alumino account
  • Provide app features (community, messaging, events, listings)
  • Prevent abuse, reduce fake profiles, and maintain platform safety
  • Monitor performance, fix bugs, and improve the app
  • Communicate service-related messages (security, policy, support)

Verified on LinkedIn (if enabled)

If Alumino integrates LinkedIn’s “Verified on LinkedIn” feature, we may retrieve a member’s verification status only after the member provides consent.

We use verification status only for identity trust and fraud prevention inside Alumino.

We do not use it for decisions related to employment, credit/loans, insurance, background checks, or housing/rental eligibility.

Sharing of information

We do not sell personal data. We may share limited information with:

  • Service providers (cloud hosting, analytics, messaging, storage) strictly to operate Alumino
  • Legal authorities when required by law
  • Other members only through features where you choose to share (e.g., your profile/posts/listings)

Data retention

We retain Alumino data only as long as needed for account services, security, and legal compliance. You may request deletion of your Alumino account and associated personal data, subject to legal requirements.

Contact

For Alumino privacy questions or deletion requests, contact: admin@lilywilliam.com

(You may also use this email for general support requests.)

Last updated: 11 Jan 2026